The survey from Zebra called Warehousing 2020 shows that succeeding in the new supply chain paradigm calls for shortening merchandise delivery time and slashing transportation costs. These are the core reasons to move to the smart warehouse.
There is huge growth of e-commerce in the retail sector and warehouses must adapt to the flood of online orders. These initiatives reflect the move to best-of-breed Warehouse Management Systems and also Real-Time Location Systems (RTLS) which will replace legacy operations.
One of the biggest reasons to upgrade to a best-of-breed WMS is for real-time data and enabling staff to fill orders more efficiently.
The RIC Group's WMS is now in a cloud based environment running on the browser and can be hosted on environments such as AWS. We also offer SaaS models to eliminate the cost of on-premise equipment and personnel.
It completely removes the need for any paper to be in the warehouse and users can use rugged handhelds or tablet devices. By implementing a WMS it also helps with reducing training time. This helps reduce costs for businesses.
The Warehousing 2020 study was completed by Zebra and you can find further information at www.zebra.com/warehouse
Please see here the DXC Technology case study on Nature One Dairy. They use SAP Business One and The RIC Group's Warehouse Management Solution.
We have released XBO4 our proof of delivery solution for Android and it is starting to make inroads around the world. Built on the cross platform development infrastructure Xamarin XBO4 provides a comprehensive proof of delivery platform for interfacing to ERP's such as SAP Business One, MYOB Advanced, Acumatica, MYOB EXO, Sage 300 and also MYOB AccountRight Live.
New features have been released into our proof of delivery solution such as GPS tracking. This is all interfaced with our Browser Based WMS screen which allows the management team to see where their drivers are while on the road. From here there is the ability to produce a delivery run and then also a manifest for the drivers. All signatures and photos can be viewed through our Warehouse Management Solution interface.
The proof of delivery solution can also track which cartons have been scanned at the customer for delivery. So the labels your team produces at the time of picking the products for the customer are then scanned at delivery for the customer. This ensures there is complete SSCC logistical tracking for our customers.
For further information please email us at email@example.com
Medical Access Uganda is a not-for-profit organisation based in Kampala, Uganda specialises in the provision of supply chain management services for pharmaceutical products and health commodities in Africa.
Medical Access Uganda implemented SAP Business One and engaged with The RIC Group to implement a new technology solution for improved signature capture, scanning capabilities and proof of delivery.
The RIC Group's proof of delivery solution was implemented coupled with Zebra MC 67 devices which could run on the 3G networks. Medical Access Uganda has now seen significant benefits which include real time deliveries at site and preventing commodity loss.
Dennis the IT Manager at Medical Access Uganda states The RIC Group's technical support team is prompt and the support team is very knowledgeable about the SAP Business One integration points of Proof of Delivery and WMS.
As phase two of the project Medical Access Uganda are now implementing The RIC Group's Warehouse Management Solution for SAP Business One to achieve more productivity gains with technology solutions.
GJS Group is Australia’s premier provider of solutions and services for the textile, promotional products, customer photo gift, sign and display industries. They have been running SAP Business One since 2012 and wanted to streamline processes further to improve efficiency.
To maximise operational effectiveness at GJS Group they implemented The RIC Group’s Warehouse Management Solution. Greg Stone, Managing Director at GJS states the reason for selecting The RIC Group’s WMS is it is Australian made software with ongoing product enhancements which integrates seamlessly into their existing SAP Business One environment.
When asked about return on investment, Greg from GJS said “Since implementation we’re seeing a 77% reduction in costs associated with missing / misplaced stock in the warehouse. We have been able to employ a new warehouse store person and temporary staff during peak periods who have no prior knowledge of our products who learnt the software very quickly reducing our induction costs.”
The WMS has ensured the reduction in travel time and touches which has helped reduce operational costs. For further information please email our sales team at firstname.lastname@example.org
Acumatica is the connected business platform empowering small and mid-market customers to transform their business by putting customer success at the heart of all their operations. One of the greatest features Acumatica has is its flexible deployment model. The models available are SAAS Solution with its public cloud on AWS, Licensed on Premise, Licensed in Datacentre (private cloud). Majority of the Acumatica customers are running on the Acumatica Public Cloud solution on AWS. Here is the Asia Release of Acumatica 2018 R2 webinar on YouTube from 27/09/18.
Acumatica 2018 R2 release is here and has significant improvements. One of the significant improvements is the REST API Improvements and this makes us really excited at The RIC Group. We are now starting our certification of our Warehouse Management Solution with Acumatica 2018 R2 which allows us to use Contract Version 3. Here is a blog on the Acumatica Development Network to talk about the new release for Contract Version 3.
The RIC Group is a certified WMS solution for Acumatica and you can visit the Acumatica website here for further information.
Please send an email to email@example.com if you have any questions regarding our WMS solution for Acumatica.
Nature One Dairy is a 100% Australian-owned company dedicated to producing only the highest quality powdered milk products. They produce a range of dairy products specifically designed for every age group ranging from infants to the elderly and everything in-between.
Nature One Dairy realised that due to their growth they were going to need some serious upgrades to their ERP and Warehouse Management Solution to ensure they were able to obtain the high level of service their clients came to expect.
The business was growing and so did the need for a system with more functionality. Masie from Nature One Dairy stated ‘the ability for our platforms to scale accordingly is a must. We decided to tackle this problem head on, and early.’
Nature One Dairy rolled out SAP Business One and The RIC Group’s WMS seamlessly. The RIC Group’s WMS was selected for its functionality, entry cost, scalable components and its organic integration with SAP Business One.
Two years on, The RIC Group’s WMS is still making business life easier for Nature One Dairy. The ability to accurately capture goods coming in against purchase orders, take photos of the condition of goods, issue for production and have this all seamlessly integrated with SAP Business One means the team are able to look at SAP Business One for a single source of truth.
Please feel free to contact firstname.lastname@example.org for further information on The RIC Group's WMS.
Please see the recent article in the Financial Review on Nature One Dairy ramping up growth. Click here for article.
Buro Seating have been utilising The RIC Group’s WMS for warehouse management with MYOB EXO for over 4 years and it has been an integral part to promote growth for the business.
Buro Seating is a leading wholesaler of quality ergonomic seating in New Zealand and Australia. With over 20 years experience designing, manufacturing and wholesaling commercial seating, Buro has established a reputation for quality products and service.
Buro Seating went to market and wanted to implement and easy to use and cost effective Warehouse Management Solution for MYOB EXO. Since implementation everyone within the business has been very happy with The RIC Group’s WMS solution and it has helped reduce the picking error rate and also streamlined customer service.
The solution has been extremely stable and helped with business processes. The great part is that the Warehouse Management Solution is seamlessly integrated with MYOB EXO. Steve from the Buro Seating team, states “The RIC Group provides fantastic support and the warehouse management solution has helped deliver efficiency and streamline our processes”.
One of the biggest advantages of The RIC Group is they now offer an advanced, real-time WMS which leverages technology to support personalisation within the warehouse operation. As The RIC Group’s WMS is a best-of-breed WMS it incorporates and supports visibility across the extended supply chain, enabling proactive disruption management and continuous adaptation to change.
This ensures The RIC Group’s customers always have an upgrade path for their Warehouse Management Solution allowing their customers to utilise the latest technology and giving their customers security and peace of mind.
Acumatica has released REST as the preferred API method. The new REST API builds on top of the contract-based API, and allows you to access the endpoints and entities configured in Acumatica in a RESTful manner.
Using the preferred API method from Acumatica ensures our WMS is leveraging the latest in technology to be real-time and uses a browser based front end so the users can use any device such as rugged PDA or tablet device. There is no doubt the landscape is changing for ISVs in the marketplace and they have to be prepared to use the latest technology from the Vendor including using the latest API methodology to safeguard your investment.
The RIC Group participated in CeMAT 2018 on the Cipherlab stand. The exhibition ran for three full days from July 24th to July 26th. We were able to exhibit our Warehouse Management Solution and capabilities to a domestic and international audience.
It was a fantastic opportunity to see the latest industry innovations and to exchange ideas and insights on the warehouse of the future.
Our WMS has now been released with its latest feature of receiving for production for SAP Business One users. This allows users now to use the Warehouse Management Solution to capture the receipt for production as soon as the goods come off the production line. As soon as the user captures the quantity they can press complete and it will create the receipt to production within SAP Business One.
One of the biggest advantages with using our WMS for capturing each receipt for production there is a date and time stamp. Power BI can then be used to capture important KPI reports such as many pallets off one line has been produced for a day or how many receipt for productions have been captured by a user.
Please email our sales team at email@example.com for further information.
Chromagen, a pioneer in the production of solar water solutions has a long history of innovation and excellence.
Prior to The RIC Group’s WMS, the growing picking operation was run through a legacy system which relied on a lot manual processes and did not have any integration with SAP Business One.
Chromagen continues to grow the business by increasing the volume of work via existing and new customers. The increase work meant finding an alternative to a separate scanning solution without integration to SAP Business One. After looking at the market place, The RIC Group was identified as an industry-respected solution.
The RIC Group’s Warehouse Management solution (WMS) is able to track products as they enter the warehouse and scan and automate picking to speed up the overall fulfilment process. A great competitive advantage The RIC Group offered over the other solutions was it was organic with SAP Business One. Allowing Chromagen to use Pick Pack Manager to release Sales Orders, using the bin structure within SAP Business One. All information such as serial numbers captured by the WMS is sent straight into SAP Business One and the delivery document is automatically created.
Dov from Chromagen states “One of the key reasons for implementing The RIC Group’s WMS solution was to attain high levels of accuracy. We now have that and it means we know exactly what has been picked and what we have left. We also required some customisations to handle the serialisation complexity and they were able to deliver.”
A big plus with the The RIC Group has been their prompt support and willingness to help says Dov. Because of their prompt and timely support Dov said he would always be happy to recommend The RIC Group to any customer who is looking for a WMS.
Our Warehouse Management Solution has now been released with the feature of Goods Issue and Goods Receipt for SAP Business One users.
With the Inventory Tab the users can now have the features of Stock Adjustments In and Stock Adjustments Out. The flexibility we have added is the ability for the user to select the different General Ledger accounts which are setup in SAP Business One.
Once the user completes the Stock Adjustment In or Stock Adjustment Out using the Warehouse Management Solution and press complete it will go and automatically create the Goods Issue or Goods Receipt in SAP Business One.
With the functions as well the user can add multiple products to the one Goods Issue or Goods Receipt. They can also select different GL accounts for each product line in the Goods Issue or Goods Receipt.
The RIC Group's WMS has the feature of Transport & Logistics which adheres to the GS-1 guidelines. This allows our customers to pack pallets into a shipment and consignment for Export orders.
Recording and monitoring the movement of logistic units is an essential part of supply chain management. Logistics labels help to track logistic units. Companies often need to label and re-label logistic units at each stop on the way of their destination.
Customers will need the ability to print SSCC labels for the pallet which is the recommended logistic label. There are really two pallets which you can have which is the homogeneous pallet and mixed pallet. SSCC is a unique identification of a logistics unit. Value for the lifetime of that unit to only be used for material handling.
For a Warehouse Management Solution to handle the requirement of export orders it will need to handle the pick and pack phase. Once the pack phase is completed the WMS will need to capture the container numbers each pallet is being packed into and then capture the Shipment number and also the consignment number. For one shipment there can be multiple containers.
Shipment represents the end-to-end delivery of goods between supplier and customer. The Global Shipment Identification Number (GSIN) is a number that identifies a shipment and is assigned by the seller of goods. There is also a GINC standard as well.
Our WMS allows the user to pack the pallets into a number of containers. With each container there is a different seal number as well.
Contact us for further information at firstname.lastname@example.org
Here is a link to the GS1 Identification Keys in Transport and Logistics.
The RIC Group's Warehouse Management System is now available in Spanish. All the features of pick and pack, receiving and put-away, stock lookup, bin transfers and stocktaking are all available in Spanish. With our customers using Power BI for dashboards and intelligence reports our WMS is a complete solution for Supply Chain requirements.
Please find some of the pictures of the WMS in Spanish below. Feel free to email us at email@example.com for further information.
The answer is simple - agility. A warehouse management system (WMS) that has the power, functionality, configurability, and adaptability to meet not only today's needs, but also unforeseen changes as your business grows is imperative in today's competitive business environment.
The RIC Group's WMS is an advanced, real-time WMS which leverages technology to support personalisation within the warehouse operation. Our WMS being a best-of-breed WMS incorporates and supports visibility across the extended supply chain, enabling proactive disruption management and continuous adaptation to change.
Our WMS will streamline your processes to achieve the primary mission of distribution and manufacturing companies. Delivering the right product, to the right location, at the right time for the right cost.
Hobbling along with no WMS or an inefficient WMS that lacks agility is a liability to a growing business. Frequently, changing business requirements with short time-to-market demands call for a highly responsive WMS that is configuration without IT involvement.
The telltale signs to upgrade your WMS.
- Customers ask for new services the company can't deliver, or takes too long to deliver, risking loss of business.
- Functionality gaps frequently require new process workarounds.
- Integration with trading partners is difficult, making real-time visibility into data impossible, which comprises customer service.
- There is a vast amount of data, but no simple way to view and work with it to make information actionable.
- Technology isn't adaptable to business and might actually be making things more difficult than they need to be.
As business needs change, a WMS should be agile and adapt accordingly.
For this very reason over the last 18 months our WMS at The RIC Group has transitioned from a Windows Mobile technology to browser based technology. Delivering to our clients a real-time WMS leveraging the latest technology.
It has also ensured our WMS is a best-of-breed WMS giving our customers the power of IoT with powerful integration to the ERP.
Please contact us at firstname.lastname@example.org for further information.
The RIC Group is an Australian run and owned family business. Being a family business means there are great challenges and opportunities at the same time. There is no doubt we have been able to weave our own family values right through the company's culture and this is one of the reasons I believe our employees have a strong loyalty effect as they support our aspirations.
What I also take great pride in is on a day such as Anzac Day which is Australia's most important day, my great grandfather Clifford Arthur Alfred Ellis was a Lieutenant for the Australian Army for the 24th Battalion. He was part of the Battle of Gallipoli. From Gallipoli he then marched into the Western Front and was part of Battle of Le Somme. It is hard to imagine exactly all he experienced but some of it was being gassed multiple times, shot, losing a number of friends and mates on the battlefield, and being away from home for a substantial period.
Wikipedia states that Anzac spirit has perceived qualities which include endurance, courage, ingenuity, good humour, larrikinism and mateship. For me these are the qualities for the Anzac but also qualities you need in run a family business.
Here is a story from my great grandfather from his diary:
The bully picked on him once... He said OK I'll fight but let's have a drink first... CAA (Clifford Arthur Alfred) made sure the big bloke had plenty so when the fight was on the bully could not fight at all... That is smart, force not the answer but brains. The fight created a bond with the bully as all your mates were like family.
In a way with a family business your team becomes your family. Everyone is aligning themselves to help the company goal.
Below is a photo of my great grandfather Clifford with his battalion. He is the lieutenant in the middle sitting down at the front.
Lest we forget.
Bronson Safety have been utilising The RIC Group’s WMS for warehouse management with SAP Business One for over 5 years and it has been an integral part to promote growth for the business.
Bronson Safety went to market and wanted to implement an easy to use and cost effective Warehouse Management Solution for SAP Business One. Rob, the Managing Director from Bronson Safety, states that a big advantage of selecting The RIC Group was that you are working with the actual software developers of the WMS. When support or customisations were needed The RIC Group were able to help in a very timely manner.
Since implementation everyone within the business has been very happy with The RIC Group’s WMS solution and it has helped reduce the picking error rate and streamlined customer service.
The solution has been extremely stable and helped with business processes. The great part is that the Warehouse Management Solution is seamlessly integrated with SAP Business One. A great feature of SAP Business One has been the feature of using Reserve Invoices for online orders. As the WMS retrieves released picks from the Pick Pack Manager of SAP Business One, it has kept the business process the same for sales orders or reserve invoices.
For further information contact us on email@example.com
As a business you would like to select a WMS because you want to implement efficiencies in the warehouse and lower item handling costs. Once you have decided to look at WMS vendors there are variables you will need to consider.
Firstly if the WMS is a real time WMS and needs to query the ERP database then you will need WIFI implemented through the warehouse. Commercial access points would be recommend to use and it is best to have a heat map completed to know if there are any weak or dead spots in the warehouse where there will be no connectivity. When a real time WMS is scanning bin location barcodes or product barcodes the WMS is making an entry back to the database which could be on premise or on cloud.
If you would like to implement a WMS then you will need to define the bin and rack locations in the ERP or WMS. A lot of the time clients will have the Pick Face Location in an extra field kept in the ERP, as when they print a picking slip the items will be to pick will be displayed in bin location order. However, when implementing a multi bin WMS all bin locations will need to be kept in the ERP or WMS depending whether your ERP has the feature of multi bin.
Once you have setup all the bin locations, you will need to get them barcoded. With a WMS solution for multi bin, the operator is constantly scanning bin locations. The user could be scanning the bin locations during bin transfers, or during the picking process or during a stocktake. It is very important to start considering what height the barcodes should be and the position of the operator who will be scanning the barcodes. Will the operator be walking or will they be driving a forklift? You will need to make sure the operator can easily scan the bin location barcodes during the processes of picking, bin transfers, stocktaking e.t.c.
For a lot of customers, not all products will be barcoded. To ensure the efficiency of a WMS, customers will need to consider how to have these products barcoded. Some users will place a barcode on the pick face for the product if they are using static pick face bin locations. Other customers will barcode these items when they come in through the Goods Receiving process.
Lastly, when implementing a WMS you will want to implement a WMS that is going to last you over time. Like an ERP solution, it is very difficult to change WMS solutions once you have implemented. With the ever changing landscape of technology, implementing a WMS which takes advantages of the latest technology should be a big consideration. You will need the choice of having your WMS implemented on cloud servers, being able to use any device with any operating system and ensuring your WMS can take advantage of IOT and being loosely coupled. This will allow users to take advantages of products such as Power BI, freight integration and other API's.
For further information email firstname.lastname@example.org
The RIC Group was a sponsor at the recent SAP SMB Innovation Summit in Vietnam. It was held on March 21st to 23rd in Ho Chi Minh City, Sheraton Saigon Hotel. It was a fantastic opportunity to meet all the SAP Business One partners from APJ region and show them our Warehouse Management Solution.
One of sessions we went to was Partner Features for APJ. The RIC Group's warehouse management was presented, and was a top 5 SSP (Software Solution Partner) for the region in 2017. This was really great to see and a great reward for our team.
We are also a sponsor for the SMB Innovation Summits in Barcelona, Spain which is April 10th - 12th and then in Orlando from April 18th - 20th. We are really looking forward to meeting more SAP Business One partners and showing our loosely coupled Warehouse Management Solution for SAP Business One.
Please contact us at email@example.com if you would like further information.
AVT Paints is a global manufacturer and distributor of premium quality paints, inks and aerosol products based in Queensland, Australia.
Total Parts selects The RIC Group’s WMS for supply chain management with MYOB AccountRight Live.
Total Parts is a wholesale transport refrigeration company. Supplier of original OEM and aftermarket parts, based in Adelaide, South Australia.
Total Parts wanted to implement and easy to use and cost effective Warehouse Management Solution for MYOB AccountRight Live, and have been very happy with The RIC Group’s WMS solution.
The solution has been extremely stable and helped with business processes. The great part is that all the core data is in MYOB, and the WMS helps with stock accuracy coming in and going out.
If your business currently only uses rugged mobile devices with Windows embedded operating systems, you're already behind the competition.
Our Warehouse Management Solution is a real time, online browser based solution which is agnostic and runs on all devices such as rugged PDA's, tablets and PC's. With integration to MYOB EXO our WMS has a Pick Pack Manager which allows Warehouse Operations Managers to have a formal release process.
Warehouse Operations Managers are responsible for overseeing the supply chain management processes and coordinating warehouse staff. It is incredibly important to ensure the sales orders which need picking are being picked, the correct shipping methods are being selected, and stock is being replenished. To ensure all this you need a warehouse management solution which is real time.
With the pick pack manager, the warehouse operations manager can define the search by looking at due date, customers and zones. All of these filters help narrow the search to the specific sales orders.
Our Pick Pack Manager allows the Operations Manager to release by document or by specific lines. This can ensure that that if there are specific sales orders which need to be released, or specific lines of a sales order they can be released and a PickID will be created. Our WMS for MYOB EXO also allows the Operations Manager to release DA Transfers from MYOB EXO Distribution Advantage.
When you release sales orders or DA transfers using the Pick Pack Manager it creates PickID's. These PickID's are what the pickers on the floor using rugged devices or tablet devices see. The pickid contains the products to pick and the quantities also guiding the warehouse picker on the shortest route around the warehouse.
With the pick pack manager it ensures there is an operational work flow. You can see the sales orders waiting to be released, the sales orders which are waiting to be retrieved or are in process of being picked, and then the sales orders which have been completed and returned back to MYOB EXO.
Take a look at our latest video showing how to use the Pick Pack Manager with our Warehouse Management Solution for MYOB EXO to release waves and see the complete control in the supply chain process.
The festive season is a great time to celebrate and connect with your nearest and dearest. We would like to thank our customers and suppliers for staying connected to us over the last 12 months.
Wishing you all the best in the holiday season and a prosperous New Year. The RIC Group office will be closed from 5pm 22nd of December 2017 to 9am on Monday 8th of January 2018. During this time, we will have a skeleton team covering support for urgent queries. Please email firstname.lastname@example.org to log the support ticket.
It's been a phenomenal year of growth here at The RIC Group and we thank you for being part of the journey.