Support

For Phone, Email or Remote Support

Phone: +613 9545 0404
Mobile: +61 478 113 932
Email: support@thericgroup.com

There is no free Internet (remote access), Phone or Email Support by
The RIC Group for their software, please view the options below:

Support Plan 1:

Prepaid support hours. 10 hours minimum.
Reduced hourly rate for support

Support Plan 2:

Time and materials at hourly rate of $225.00 ex GST per Support Incident.
Recommended for occasional users of support services

Annual Licence Fee (ALF) is charged for each software licence on the PDA
or PC which is $350.00 ex GST (AUD).

There is also an Annual Licence Fee on the RICG Server Software.

Zebra Warranty for MC 67 and MC 65 units needs to placed with Sektor.

Please note all quotable jobs with Sektor are charged at $50.00 ex GST AUD.

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