Support
Our goal is to empower customers to become self-sufficient through our Advanced Logistics Solution. However, we're also here to assist you further whenever you need support. To request support, please initiate by sending an email to log the ticket.
Support and Maintenance Services
Support Fees will be included for answering the Licensee or the Licensee’s representative’s support questions regarding performance or use of the Software.
support@thericgroup.com
Support Hours
7.30am – 7.30pm Australian Eastern Standard Time on Business Days
