The RIC Group is proud to announce that its Warehouse Management Solution (WMS) has successfully achieved Technical Validation for Acumatica 2025 R1. This certification ensures our WMS is Always Current, fully aligned with each major Acumatica release.

Choosing a WMS that is not validated with the latest Acumatica release puts your business at risk — from potential integration issues to system downtime and unsupported features. With The RIC Group’s validated solution, you can trust in seamless compatibility, stability, and ongoing support as your business grows.

Our commitment to staying technically aligned with Acumatica means customers benefit from a future-proof WMS that supports continuous innovation and operational excellence.
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The TBO4 Warehouse Management Solution (WMS) transforms a customer’s warehouse operations by delivering real-time visibility, automation, and control across the entire supply chain. It eliminates manual processes, integrates seamlessly with ERP and transport systems, and provides a single source of truth through live dashboards. With TBO4, customers gain instant access to critical information—whether it's the exact location of a customer’s order, the current volume of goods being produced, or key operational metrics. The system empowers teams to make informed, proactive decisions and respond to changes as they happen.

Questions like “Where is the customer’s order?” or “How much are we producing today?” are no longer met with guesswork. TBO4 provides live status updates, full traceability, and KPI dashboards that update in real time, giving warehouse managers and business leaders the insights they need at a glance. The result is a smarter, faster warehouse operation with enhanced visibility, improved customer service, and data-driven performance management.

The TBO4 WMS also elevates quality assurance by embedding checks directly into warehouse processes. From inbound receiving to outbound dispatch, TBO4 ensures products are correctly identified, handled, and shipped in pristine condition. Customisable workflows and scanning validation eliminate errors, while quality control checkpoints help flag damaged or incorrect items before they reach the customer. By removing the reliance on spreadsheets and manual tracking, TBO4 ensures accuracy, consistency, and accountability at every stage—giving businesses confidence that their products meet the highest standards every time.

Don’t just take our word for it — check out the video below from our customer, SpeedPanel.

The refreshed interface of our Warehouse Management System (WMS) reflects our commitment to delivering a clean, modern, and user-friendly experience. With a simplified tile layout, intuitive icons, and a consistent design language, the new look enhances usability across desktop and mobile environments. This modernized interface not only improves navigation but also empowers warehouse staff to perform daily tasks like picking, receiving, and loading with greater speed and accuracy. Whether it's managing stock transfers or overseeing delivery runs, the interface supports efficient workflows through clarity and ease of use.
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This update is part of our ongoing journey of continual innovation. At The RIC Group, we believe that evolving technology should always work in harmony with evolving business needs. Our WMS is continuously enhanced with new features and functionality—like real-time POD despatch and barcode-driven workflows—to ensure our customers stay ahead in an ever-changing supply chain landscape. The latest design refresh is more than just a visual upgrade; it's a reflection of our long-term vision to deliver smarter, faster, and more agile warehouse solutions.

Looking forward to the Acumatica Asia Partner Summit in Phuket from March 10th to 12th in The Novotel Phuket Resort and showing the Partners our Supply Chain Solution for Acumatica.

Asia Partner Summit | Acumatica

In the fast-paced world of warehouse management, efficiency is the cornerstone of success. Time and motion testing plays a crucial role in measuring and optimizing operational performance, particularly before and after the implementation of a Warehouse Management System (WMS). This structured approach provides valuable insights into productivity gains, process improvements, and cost savings.

Understanding Time and Motion Testing
Time and motion studies involve analyzing warehouse workflows to assess the duration of specific tasks and identify inefficiencies. This methodology helps establish benchmarks and highlights opportunities for automation and process refinement.

Key areas of focus in a warehouse setting include:

• Picking and Packing – Evaluating the time taken to pick, pack, and prepare orders for shipment.
• Putaway and Replenishment – Measuring efficiency in storing inbound stock and restocking pick faces.
• Inventory Counts – Assessing the speed and accuracy of stocktaking.
• Travel Time – Identifying unnecessary movements within the warehouse.
• Error Rates – Analyzing incorrect picks, misplacements, and returns.

Time and Motion Testing Before WMS Implementation
Before a WMS is implemented, warehouses often rely on manual processes or outdated systems that create inefficiencies. Time and motion testing at this stage typically reveals:

• Excessive Travel Time – Operators take indirect routes due to poor layout planning or lack of real-time location tracking.
• High Error Rates – Manual data entry leads to mispicks, shipping errors, and inventory discrepancies.
• Low Productivity – Staff spend significant time searching for stock or verifying orders.
• Bottlenecks in Workflow – Picking and packing operations may suffer from congestion and delays due to paper-based processes.

By capturing these inefficiencies through detailed testing, businesses can quantify their impact and set performance improvement targets for the WMS implementation.

Time and Motion Testing After WMS Implementation
After deploying a WMS, another round of time and motion testing provides measurable evidence of performance improvements. Common expectations include:

• Reduced Picking Time – Optimized picking routes and real-time stock visibility significantly cut down travel time.
• Enhanced Accuracy – Barcode scanning, RFID, and automation ensure near-perfect order accuracy.
• Faster Putaway and Replenishment – System-driven putaway strategies minimize time spent locating storage locations.
• Better Labor Utilization – Task prioritization and workload distribution improve efficiency and reduce idle time.
• Decreased Returns and Rework – Improved order accuracy leads to fewer returns and customer complaints.

Setting Expectations for WMS Success
A well-implemented WMS should deliver significant efficiency gains, but the degree of improvement depends on factors like warehouse size, workforce adaptability, and system configuration. Based on time and motion test results, businesses can expect:

• 20-40% Reduction in Travel Time – System-guided workflows optimize movement.
• 25-50% Improvement in Order Accuracy – Automated validation reduces human errors.
• 30-60% Faster Order Processing – Streamlined processes and real-time inventory tracking enhance speed.

Conclusion
Time and motion testing is a powerful tool for assessing warehouse efficiency before and after WMS implementation. By measuring key performance indicators and setting realistic expectations, businesses can fully realize the benefits of a WMS, leading to a smarter, faster, and more cost-effective warehouse operation.

Experience a faster, smarter warehouse with TBO4 — our WMS is designed to guarantee a significant speed increase from order release to ERP update

Contact us as [email protected] for more information.​

Elevate your Partner Business With SAP
Harness your cloud potential at the SAP Partner Summits for Midmarket. An evolution of the Partner Summits for SME, these summits will focus on driving growth in the midmarket and SMB space by aligning partners with SAP’s latest innovations in Cloud ERP, AI, BTP, as well as SAP Business One. With hands-on workshops, targeted content tracks, and exclusive access to SAP's sales, marketing, and product executive leaders, partners will gain practical strategies to drive their business forward.

SAP | SAP Partner Summits for Midmarket

Our distributor Linfa Systems will be a sponsor at the SAP Partner Summit.

From Humble Beginnings to Global Success
What started as a vision has grown into a worldwide solution. The RIC Group's WMS now powers smarter warehouses in over 10 countries and 55+ cities, helping businesses streamline operations and achieve faster results. Proven, scalable, and built for success—our WMS is the trusted choice for supply chain leaders globally.
Smarter Warehouses. Faster Results.

Email us at [email protected] for further information.
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The RIC Group Integrates with MachShip for Seamless Last-Mile Delivery
The RIC Group is excited to announce its latest integration with MachShip, enhancing last-mile delivery capabilities for our customers. This strategic partnership streamlines logistics by providing businesses with automated carrier selection, real-time tracking, and seamless dispatch management.

Optimizing Last-Mile Delivery
Last-mile delivery is a crucial component of supply chain management, impacting both cost and customer satisfaction. By integrating with MachShip, The RIC Group enables businesses to leverage a powerful carrier management system, ensuring efficiency and transparency in their delivery processes.
Key Benefits of the Integration:

• Automated Carrier Selection – Choose the most cost-effective and efficient carrier based on real-time data.
• Real-Time Tracking – Gain complete visibility over shipments, improving customer communication and service.
• Seamless Dispatch Management – Reduce manual processes and streamline logistics workflows.

This integration reinforces The RIC Group’s commitment to delivering smarter warehouse and logistics solutions. As businesses continue to scale, efficient and cost-effective delivery solutions become paramount. With MachShip, our customers can optimize their last-mile delivery and stay ahead in today’s competitive supply chain landscape.
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For more information on how this integration can benefit your business, reach out to The RIC Group today! Visit the link on Machship website for further information: 

TBO4 By The Ric Group Integration | MachShip Dev Handbook

In today’s fast-paced supply chain, efficiency and visibility are essential for staying competitive. One of the most effective ways businesses can improve their logistics is by implementing container tracking for inbound goods with a Warehouse Management System (WMS).

Container tracking provides businesses with real-time insights into the status and location of incoming goods. Our WMS TBO4, allows this data to track shipments from the moment they leave the port until they arrive at the warehouse. This enhanced visibility helps prevent delays, improves decision-making, and allows businesses to better manage customer expectations. Would you like to give real visibility to your customers on when they will receive their orders?

By knowing exactly when goods are arriving, businesses can plan more effectively, leading to better inventory control. With our WMS TBO4, goods can be quickly accounted for and accurately added to the inventory system as soon as they arrive. This proactive approach minimizes the risk of stockouts or overstocking, ensuring more precise inventory management.

Container tracking also streamlines warehouse operations by providing advance notice of incoming shipments. This allows warehouse teams to prepare in advance, resulting in faster unloading, sorting, and processing. Quicker turnaround times ultimately translate to faster order fulfillment, which leads to improved customer satisfaction. Also allows for features of Cross Docking which only comes from a Tier 1 WMS like TBO4.

Additionally, container tracking offers enhanced traceability and helps businesses maintain an auditable record of inbound goods. This is especially important in industries with strict regulatory requirements. A WMS reduces the risk of errors, allowing businesses to quickly resolve discrepancies and ensure compliance.

The ability to track containers through a WMS can also lead to significant cost savings. It reduces the need for manual processes, such as checks and data entry, which in turn lowers labour costs and minimizes errors. Better inventory accuracy further prevents costly stock mismanagement, ultimately boosting the bottom line.
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In summary, container tracking with our WMS TBO4 improves operational efficiency, strengthens supply chain visibility, and enhances customer satisfaction. It’s a valuable investment for businesses looking to streamline warehouse operations and stay ahead in today’s competitive market.

A Warehouse Management System (WMS) with Bill of Lading capabilities empowers businesses to streamline shipping processes, ensuring every shipment is compliant, accurate, and professional. The ability to export order pick data enhances supply chain visibility, enabling seamless integration with logistics partners and ensuring faster, more reliable deliveries—driving smarter, more efficient operations.

When discussing a WMS with prospects, the question often comes up: Does your WMS have this function or that function? My response is simple: Don’t focus on functions if you haven’t measured your baseline metrics.

What baseline metrics are you measuring today?
When prospects reach out about implementing a WMS, the conversation often focuses on features and workflows. However, the real starting point should be your current performance metrics. Understanding what you want to improve ensures the WMS you choose aligns with your goals and delivers measurable results.

Identify Key Metrics for Improvement
What areas of your operation need enhancement? Here are a few common metrics businesses look to improve:

• Order Accuracy: Is your current accuracy level sustainable, or is it costing you time and money?
• Inventory Accuracy: How reliable are your stock levels, and do discrepancies create delays?
• Pick and Pack Times: Are inefficiencies in these processes affecting your order fulfillment speed?

Define Your Current Baseline and Target
Start by quantifying your current performance and setting measurable goals. For example:

• Order Accuracy: If your current accuracy is 92%, and your target is 98%, that’s a 6% improvement goal.
• Pick Rate: Moving from 50 lines per hour to 70 lines per hour represents a 40% improvement.
• Dock-to-Stock Time: Reducing it from 8 hours to 4 hours is a 50% improvement.
• Cost Per Order: A drop from $5.50 to $4.00 equates to a 27% reduction in cost per order.
• Returns Processing Time: Cutting it from 4 days to 2 days yields a 50% gain.

These measurable goals provide clarity on what you’re trying to achieve with a WMS and help prioritise features and functionalities that address these areas.

Go Beyond Data Capture — Think Holistic Solutions
Achieving these improvements often requires more than just a basic scanning application. You need a comprehensive WMS that addresses all aspects of warehouse operations, from picking and putaway to packing and shipping.

A WMS like TBO4 from The RIC Group goes beyond data capture to deliver:

• Increased pick rates and accuracy.
• Reduced returns processing times.
• Lower cost per order.
• Streamlined workflows for faster dock-to-stock and order fulfillment.
• Reduce cost per pick.
• Shipping consolidation.

Evaluate Automation Opportunities
Once baseline metrics are defined, you can then establish further automation opportunities, such as:

• Picking Metrics: Evaluate lines picked per hour, pick accuracy, picker travel distance, and order fulfillment time.
• Post-Automation Targets: Compare current performance against the expected improvements after implementing automation with a WMS.

Looking at the metrics will guarantee that your investment in a WMS delivers measurable results—and ultimately, a solid Return on Investment. I’m frequently asked to create a business case to show potential ROI. My response is often, you will be surprised by the ROI, and that’s because your business hasn’t been tracking the right metrics. To unlock true value, companies need to view the supply chain as a key area for cost reduction and efficiency improvement.

A proven WMS like TBO4 from The RIC Group can deliver transformative results. If your WMS provider isn’t offering real-world business cases that showcase how they’ve helped customers double pick lines per hour, reduce cost per pick, increase order accuracy, or cut processing times, then they may not be the right supply chain partner to future-proof your business.

Want to understand warehouse metrics and how it can help your business? Call us at +61 466 368 934 and build a better bottom line.

Holiday Operating Hours

We will be operating with reduced staff from Friday, December 20th, and will return to full operations on Monday, January 6th. For any support issues during this period, please email us at [email protected], and our team will respond as promptly as possible.

Implementing a Warehouse Management System (WMS) offers many benefits but comes with challenges. Common hurdles include system integration, data migration, user adoption, and disruptions during transition. Ensuring accurate real-time data flow, managing change, and optimizing processes are critical for success.

Over the years, I believe three main components often lead to challenges in WMS implementation: data accuracy and integration, resistance to change (largely due to comfort with legacy systems), and customers' willingness to invest time in process mapping their current workflows.

Data Integration and Accuracy
Integrating data from systems like your ERP must be accurate and precise to comply with API rules. Accurate data is vital for WMS effectiveness, directly impacting operational efficiency.

Solution: Customers need to prioritize data quality with robust cleansing and validation. The key for our WMS with data is to ensure you are using the standard ERP fields for data and not extra user fields. If extra fields are required, they will require mapping which requires extra effort. This needs to be documented and looked at to see if this is required or desired for the implementation.

Legacy Systems and Resistance to Change
Older systems can complicate integration, and employees may resist adopting new processes.

Solution: Integrations with our WMS to your ERP need to be planned carefully. We typically emphasize phased implementation to minimize disruption and allow users to adopt smaller, manageable changes. Striking the right balance can be challenging, as stakeholders often want to see the final outcome immediately. However, the reality is that teams often find it difficult and time-consuming to learn new systems and processes all at once. Phasing helps them adapt more effectively.

Process Mapping and Optimization
​Mapping existing processes is essential but time-consuming. Effective process mapping identifies areas for improvement and ensures seamless WMS integration.

Solution: Involve key stakeholders in process mapping, ensuring they are motivated to participate. The use of workflow diagrams and simulations to visualize and optimize processes is a significant aid in achieving maximum efficiency.

Build a better bottom line with The RIC Group.
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With the rebranding of MYOB Advanced to MYOB Acumatica, it’s important to highlight that The RIC Group has been an Acumatica partner for over 10 years. This long-standing partnership has allowed us to fully benefit from the Acumatica ISV program, ensuring we stay up to date with the latest Acumatica releases.

As an ISV in Acumatica's Always Current Program, The RIC Group consistently validates its Warehouse Management Solution (WMS) with each new version of Acumatica. Notably, the certification process has evolved into a technical validation process. Our WMS has been technically validated with Acumatica 2024 R1, and we are in the process of validating it for the upcoming Acumatica 2024 R2 release.

With The RIC Group’s WMS for Acumatica, you can be confident you're in expert hands. In fact, if you visit the Acumatica Marketplace, you'll see that The RIC Group offers the only technically validated Warehouse Management Solution for Acumatica in the APAC region.

Is your business stuck in the past and relying on outdated methods for warehouse management? Do errors or inefficiencies not bother you? This is status quo and it's an approach that limits your growth and accuracy.

Our proficiency in supply chain management guarantees the optimisation of your supply chain processes.

Since the pandemic, distributors face significant challenges, from escalating freight costs to supply chain disruptions. In this environment, pallet tracking is more crucial than ever.

It's true that some competitors might claim to offer pallet tracking, but the reality often falls short. True pallet tracking involves more than just knowing where a pallet is physically located; it requires comprehensive visibility into every aspect of the pallet's journey and status.

Efficient Warehouse Management: Beyond Pallet Tracking

In today’s fast-paced logistics environment, managing warehouse operations efficiently is crucial for any business. Our advanced Warehouse Management System (WMS) goes beyond simple pallet tracking to offer a comprehensive solution that ensures precision and accountability throughout your inventory.

While traditional systems might only monitor the location of pallets, our WMS provides a deeper level of oversight. It meticulously tracks each pallet’s location within the warehouse, but that’s just the beginning. Our system details information about the products stored on each pallet, including quantities, lot numbers, and expiry dates. Gives you a full audit of where the pallet which bin locations the pallet has been receipted into, transferred and picked from.

This added layer of detail enhances inventory accuracy by keeping precise records of the products and quantities on each pallet, which helps eliminate discrepancies and ensures that your inventory counts are always up to date. This allows your business to proactively manage stock rotation and reduce waste by ensuring older products are used before newer ones. Accurate tracking also means faster picking and packing, which reduces errors and improves order turnaround times.

Build a smarter warehouse and achieve faster results with our WMS.

In today's competitive business environment, efficiency is key to success. Imagine saving 280 hours a month just by optimizing your warehouse management. That’s exactly what our Warehouse Management Solution (WMS) delivers, with one of our customers after 12 months reporting annual savings of up to $300,000.

Automate Manual Tasks: Save 10 Hours a Day
Manual data entry and printing picking slips are time-consuming and prone to errors. Our WMS automates these processes, saving your business up to 10 hours a day. This not only reduces labour costs but also enhances accuracy and efficiency.

Streamline Shipments and Invoicing: Save 4 More Hours a Day
By automating shipments and invoicing, our solution cuts down an additional 4 hours of manual work each day. This means faster order processing, quicker invoicing, and better cash flow management.

Total Impact: 14 Hours a Day, $300k a Year
In total, that’s 14 hours saved daily—280 hours monthly—resulting in significant financial savings. Over a year, this can add up to $300,000 in cost reductions.

Conclusion: Invest in Efficiency
​Time saved is money saved. Our Warehouse Management Solution frees up your team to focus on more valuable tasks, driving efficiency and boosting your bottom line. Start saving today — contact us to learn more.

One of the key reasons our team is passionate about this business is that we deliver Advanced Logistics solutions that help companies enhance their operations and reduce costs. We're proud to assist our customers in improving their supply chain efficiency.

MYOB Advanced has been officially rebranded as MYOB Acumatica. MYOB has maintained a strategic partnership with Acumatica for over 10 years. Interestingly, The RIC Group has also been an aligned partner of Acumatica during this time, recognizing early on that cloud ERP was the future.

The RIC Group has actively participated in the Acumatica Community, with our Warehouse Management System (WMS) and Transport Management System (TMS) certified and validated by Acumatica for several years. This ensures that all MYOB Acumatica customers can trust our solutions to work seamlessly with the latest versions of Acumatica. In fact, our solution was recently validated for the 2024R1 release.

'Build a better bottom line with The RIC Group'

Our Warehouse Management Solution enhances business efficiency by increasing daily order picking and eliminating time-consuming manual data entry into freight portals.

#provensolution #provensuccessful #reducelaborwaste

Haneco Lighting is an Australian specialist LED lighting manufacturer with warehouses all over Australia. They supply to electrical wholesalers Australia-wide.

TBO4 is running at each warehouse for Haneco Lighting and has created great efficiency with picking orders and even better return on investment with integrated freight. Printing labels for consignments is seamless and automated.

TBO4 enhances its features with a centralised reporting hub. Customers can access the reports through logging in via an email address and view supplier performance, vs picker performance, vs lead time using TBO4's centralised reports.

Streamlining Data Management
In the age of data-driven decision-making, centralized reporting is crucial for organizations to effectively manage and analyze their data. Microsoft Fabric and OneLake offer a powerful combination for this purpose, simplifying data workflows and enhancing reporting capabilities.

A Unified Data Platform
Microsoft Fabric is a comprehensive suite that integrates various Microsoft data services, such as Power BI, Azure Data Factory, and Azure Synapse Analytics. It facilitates seamless data integration, engineering, and analytics, providing a unified platform for data workflows.

A Centralized Data Repository
OneLake is Microsoft's data lake solution, designed to handle vast amounts of both structured and unstructured data. It serves as a central repository, ensuring easy accessibility and management of data, and integrates smoothly with other Microsoft services.

Benefits of Centralized Reporting
​Centralized reporting consolidates data from multiple sources into a single platform, offering several advantages:

• Consistency: Ensures uniform reporting standards and metrics.
• Efficiency: Reduces time and effort in data preparation.
• Accuracy: Minimizes discrepancies and errors.
• Scalability: Easily scales with organizational growth.
• Data Governance: Single source of truth

Enhancing Centralized Reporting With TBO4 for Seamless Integration
Data can be directly ingested, transformed, and analyzed using Microsoft Fabric tools, simplifying the data pipeline.

Unified Data Management
OneLake's centralized repository streamlines data governance, security, and compliance, ensuring protected and accessible data.

Advanced Analytics and Reporting
Microsoft Fabric's advanced tools, like Power BI, enable the creation of interactive and visually appealing reports and dashboards, facilitating data-driven insights.

In summary, The RIC Group's Supply Chain Solution offers a robust solution for centralized reporting, enhancing data management, and reporting efficiency in today's data-centric world.

In fact our reporting is the start of the journey which then leads to our 3D visual reporting.

Please email us to setup a time for a webinar.

Discover a reliable WMS solution trusted by SAP Business One customers worldwide. Our cutting-edge technology empowers businesses to excel in critical operational areas, ensuring seamless efficiency and maximum profitability.
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• Improved Inventory Oversight: Access real-time, detailed inventory data across all warehouse levels, enhancing decision-making and reducing carrying costs.

 

• Streamlined Warehouse Functions: Take control of essential warehouse tasks like cycle counting, inventory movements, picking accuracy, freight integration and space optimization, boosting operational efficiency.

 

• Enhanced Productivity: Utilize system-guided processes for put-away, picking, and cycle counting to maximize productivity and minimize errors.

 

• Effortless Remote Support: Enable remote warehouse management with our web-based interface, allowing seamless real-time inventory management from anywhere.

 

• Integrated Efficiency: Integrate seamlessly with EDI and Freight Shipping solutions to streamline the Order to Cash cycle, optimizing inventory management and improving overall business performance.

Transform your warehouse management with The RIC Group's proven solution today.

'Build a better bottom line with The RIC Group'