Jack’s of Fiji is an iconic Fijian brand with a rich heritage of service, products and community engagement spanning over 50 years.

The Transport Management Solution software from The RIC Group has given the Jack's of Fiji a streamlined process of receiving goods at each one of its retail stores while tracking the TOTEs for each delivery.

The Operations Manager at Jack's of Fiji gave the reference below:

"We have found the software to be highly efficient in managing inventory receiving processes. The user interface is intuitive and easy to navigate, which has significantly improved our team's productivity. We are pleased with its performance and the support received from the team and believe it will be a valuable addition to our organization."

A crucial factor in selecting top-notch software lies in the responsiveness of the support it offers. Immediate assistance is essential, especially when seeking support for your Warehouse Management System (WMS) and Transportation Management System (TMS). Delays or the unavailability of support, whether waiting until the next day or dealing with busy consultants, can be costly. If your business is hindered, for instance, by a delayed truck due to awaiting WMS support, it incurs significant financial losses.

To streamline the transactional cost of delivering goods to customers, it's imperative to collaborate with a supplier capable of providing timely support. This commitment to prompt support is a point of pride for The RIC Group team. With a dedicated focus on WMS and TMS only, our team comprehends the mission-critical nature of support for the success of your business.

Please feel free to reach out to us.

Last mile delivery has a big win on ROI. If you are implementing a WMS solution and you can print freight labels at the time of picking or packing, then it's a huge win for the business in lowering the cost of transaction. There doesn't need to be delays in waiting for a logistics manager completing all the freight, when the information is already in the WMS and can be parsed to the API of the freight solution. Recently we completed our UPS integration. Test label below.

Well-constructed roadmap is a strategic tool that fosters communication, aligns development efforts with business goals, facilitate resource planning, mitigates risks, priorities features, and ultimately contributes to the overall success of software.

When evaluating software, it is indeed prudent to inquire about the features introduced in the past twelve months as well as the upcoming features in the next twelve months. Understanding the recent developments provides insight into the software provider's commitment to innovation and their responsiveness to user needs. Inquiring about future features helps assess the software's roadmap and whether it aligns with your evolving requirements.
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Moreover, questioning the software provider about their plans regarding the adoption of the latest technology stack is crucial. In the rapidly evolving tech landscape, staying current with technology is essential for security, performance, and compatibility reasons. If the software provider is not actively moving the product forward to incorporate new technologies, there is a risk of being left with a static and potentially outdated product. Compatibility with the latest technology stack ensures that the software remains robust, secure, and adaptable to changing industry standards.

By posing these questions, users can make informed decisions about the software's viability for their long-term needs and assess the provider's commitment to staying at the forefront of technological advancements in the ever-changing software landscape.

Some of the features and updates we have rolled out into the WMS and TMS in the last 12 months:

• Create ASN's using the WMS which uses our Rest API.
• Archive and Purge Data to improve speed and other database maintenance
• Ability to create complex Replenishment rules
• Integration with 3D Load Planning. The ability to load truck with the a 3D load plan, and even going further where the packer can load a pallet via 3D.
• Complete Rest API for TBO4 our WMS
• Further freight integrations DHL Express, Machship, OpenFreight, Cochranes, UPS
• Further flexibility with cycle counting
• Ability for Proof of Delivery to accept a tolerance
• Scan 2D barcode with 200+ serial numbers to get the data.
• 4.8 .NET Framework moving to .NET Core 8.0 for Linux
• Customer Service Portal - Track pick status, See consignments and manifest dates, see Live POD from TMS, fetch PODs from 3rd party freight, Planning board
• Certification with Sage Intacct
• Certification with Acumatica 2023R2
• QC with goods receiving
• Security Improvements
• Complete Jobs module

Our customer portal comes with dashboards which can are completely configurable. Allows users to see what has been dispatched for a date period, the status of orders, which carriers are top 10 and more.

Further enhancement to our Customer Service Portal now has a Planning Board. Warehouse and operations can see what orders they have for the day / week / month, when to expect incoming goods, what production orders are planned and more.

Contact us on our email so we can talk through the features of our Advanced Logistics solution including the Future Tech.
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