Our Supply Chain Solution does not use an RDP Client for Windows nor does it use Telnet which is a virtual terminal emulator. TBO4 from The RIC Group is developed in modern technology and is all browser based.

​If you are using an RDP Client then you should ensure it is the latest version. The issue which we see all the time with RDP Client on Android is that the warehouse user scans barcodes and the barcode isn't transmitted to the WMS Software. Can you imagine deploying a Warehouse Management Solution in your warehouse which totally relies on scanning barcodes and these barcodes being dropped off because of the RDP Client? This wouldn't fit any purpose of WMS.

The other issue which happens using RDP Client is that on occasions barcodes can carry special characters. This happens all the time with QR Barcodes (2D) and also happens quite a lot if customers use their own barcodes which are alpha numeric. An issue which commonly occurs is that using the RDP Client special characters from the barcode will drop and not transmit. As a business deploying a Supply Chain Solution these are simply risks you can't take.

The next question to ask is about Android version of the RF Scanners or Tablet devices you are using. Your WMS and TMS software needs to support the latest Android versions such as Android 12 and 13. If it doesn't you are letting a security risk into your business.

With our Supply Chain Solution there is a domain name and SSL for security purposes. On top of this we use OAuth 2.0 and OTP. The next part of security for our solution is we are implementing Google Authenticator. This will allow us to implement TOTP.

Please let us know if you would like further information by emailing our team at [email protected]