Waugh's Industrial Supplies have been utilising The RIC Group’s Transport Management Solution with SAP Business One for almost a year and it has been an integral part to promote growth for the business.
Waugh’s Industrial Supplies offers the highest quality of Industrial Supplies & Equipment on the market today. Since 1976, they have provided superior service to their customers and have assisted them in achieving their goals.
Waughs went to market and wanted to implement an easy to use and cost effective Transport Management Solution for SAP Business One. Since implementation the business has been very happy with The RIC Group’s TMS solution and it has significantly reduced the workload for the drivers.
The solution has been extremely stable and helped to streamline the business processes. Nathanael from Waughs states, ‘ … it has significantly reduced their workload with regards to obtaining a signature or taking photos at deliveries. The ability to simply integrate the PDF signatures into our invoices and reports has been very beneficial ... ’. Staff at Waughs agree that the application has definitely enabled them to improve their customer service.
The TMS solution is browser based so allows for signatures to be taken at the stores using tablet devices and then allows for the drivers to use rugged Android devices for delivery.
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