Delivered ROI with customer satisfaction for Chromagen

Chromagen, a pioneer in the production of solar water solutions has a long history of innovation and excellence.

Prior to The RIC Group’s WMS, the growing picking operation was run through a legacy system which relied on a lot manual processes and did not have any integration with SAP Business One.
Chromagen continues to grow the business by increasing the volume of work via existing and new customers. The increase work meant finding an alternative to a separate scanning solution without integration to SAP Business One. After looking at the market place, The RIC Group was identified as an industry-respected solution.

The RIC Group’s Warehouse Management solution (WMS) is able to track products as they enter the warehouse and scan and automate picking to speed up the overall fulfilment process. A great competitive advantage The RIC Group offered over the other solutions was it was organic with SAP Business One. Allowing Chromagen to use Pick Pack Manager to release Sales Orders, using the bin structure within SAP Business One. All information such as serial numbers captured by the WMS is sent straight into SAP Business One and the delivery document is automatically created.

Dov from Chromagen states “One of the key reasons for implementing The RIC Group’s WMS solution was to attain high levels of accuracy. We now have that and it means we know exactly what has been picked and what we have left. We also required some customisations to handle the serialisation complexity and they were able to deliver.”
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A big plus with the The RIC Group has been their prompt support and willingness to help says Dov. Because of their prompt and timely support Dov said he would always be happy to recommend The RIC Group to any customer who is looking for a WMS.
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